This project was especially timely as the Silverado fire was burning about 3 miles away from my house at the time, which was part of the reason why we focused on evaluating how easy it was to find wildfire information on the NWS website. It was on everyone's mind.
We planned and conducted 6 interviews with users who were also in the area of the actively burning fires. Users were asked their first impressions of the website as well as to find information related to wildfires in their area.
All users expressed problems navigating through the current website in general, as well the issues outlined below: